Terms of service
Terms of Service
These Terms of Service apply to purchases made through The Foraged Card and use of our online store. By accessing our website or placing an order, you agree to these terms.
Products & Availability
We make every effort to display our products as accurately as possible. Because colours can appear differently depending on your screen and because some products are produced in small quantities, minor variations may occur.
Product availability may change without notice. We reserve the right to discontinue products or limit quantities at any time.
Pricing & Payment
All prices are listed in Canadian dollars (CAD) unless otherwise stated.
Prices, promotions and product availability may change without notice.
Payment must be successfully completed before an order is processed. If an obvious pricing, product or technical error occurs, we reserve the right to correct the error or cancel and refund the affected order.
Orders
We reserve the right to cancel or refuse an order when reasonably necessary, including in cases of suspected fraud, payment issues, pricing or inventory errors, or misuse of our store.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
Personalized & Custom Orders
Customers are responsible for reviewing all personalization information they submit, including names, dates, spelling, punctuation and wording.
Once a personalized or custom item has entered production, changes or cancellations may not be possible.
If we make an error when producing your personalization, please contact us so we can make it right.
Customers must not submit content for personalization that infringes another person's intellectual property rights or is unlawful.
Shipping & Delivery
Shipping and local delivery are subject to our Shipping & Delivery Policy.
Delivery dates are estimates unless expressly stated otherwise. Postal and courier delays may occur outside of our control.
Customers are responsible for providing an accurate and complete shipping or delivery address.
Returns, Refunds & Cancellations
Returns, refunds, replacements and cancellations are handled according to our Refund & Return Policy.
Nothing in these Terms is intended to limit any rights you may have under applicable consumer-protection law.
Designs & Content
The Foraged Card products may include a combination of original artwork, hand-drawn elements, licensed design elements, and other content that we are authorized to use.
The Foraged Card retains all applicable rights in original artwork, designs, layouts, text, photographs and other content created by us. Certain individual graphics, illustrations, fonts, images or other elements may be owned by third parties and used under applicable licences.
Purchasing one of our products does not grant the purchaser ownership of, or a licence to reproduce, the card design or its individual design elements.
Our original card designs and compositions may not be copied, reproduced, resold as reproductions, or used to create competing products except where permitted by law or with appropriate authorization from the applicable rights holder.
Website Use
You may not use our website for unlawful or fraudulent purposes, interfere with the operation or security of the store, attempt to gain unauthorized access to our systems, or misuse our services.
Third-Party Services
Our store may use services provided by third parties, including payment processors, shipping providers and Shopify.
Your use of certain third-party services may also be subject to their own terms and privacy practices.
Limitation of Liability
To the extent permitted by applicable law, The Foraged Card is not responsible for indirect or consequential losses resulting from the use of our website or products.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
Privacy
Personal information collected through our store is handled according to our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time. The version posted on our website at the time of your purchase will apply to that order unless otherwise required by law.
Governing Law
These Terms are governed by the applicable laws of Ontario and Canada.
Contact
If you have questions about these Terms of Service, please contact The Foraged Card using the contact information provided on our website.